Ticketing System
Ticketing System
Get More Done with Bitvoice Dialer Integrated Ticketing System
Deliver unconditional support and stimulate performance
Bitvoice Unified Dialer integrated ticketing software delivers a sensational ticketing solution for your customers through Omni-channel support, ticket tracking, Instant Messaging, and all in ways that ensure data privacy and security.
Manage all Inbound tickets in single platform.
Convert email, phone, chat and web requests into tickets and keep them organized.
User friendly
A technical solution that is easy for all users to get their jobs done
Reports and Dashboard
Real time monitoring and status report
Get insights into team performance
With a helpdesk ticketing software, you can gauge how your support team is responding to customer issues.
Customise your ticket system in all forms
Create fields as per your business demands.
Tools
Ticket Creation
Auto email reply
Ticket Escalation
Reports
Who can use a ticketing software?
- SMBs - Bitvoice helpdesk ticketing software can help to streamline your customer support processes.
- For fast and responsive customer service -You can monitor customer complaints and pending tasks
- Absence of CRM/ERM - Businesses can implement this software even in the absence of CRM/ERM