Auto Robotic – IVR
Auto Robotic - IVR
A New Emerging Auto Robotic Interactive Voice Response with Data Reading
BitVoice AR-IVR is technology that allows your clients to interact with the system through the use of voice and your telephone key pad. BitVoice AR- IVR system can be Real-time integrated with your CRM/ERP system and allows client queries to get answers without waiting for a representative to answer the phone.
Operators can login to BitVoice 360-degree operator console to manage and attend calls in queues, waiting and missed, and for built in benefit reports
BitVoice AR-IVR Can Help You
Provide the best possible client experience
Instantly connect callers to the agent with the best predicted performance.
Reduce Contact Centre downtime
Increase the accuracy of your contact
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Powerful Features of Bitvoice Auto Robotic Interactive Voice Response
Super Power on peak
BitVoice AR-IVR simulates high volume call traffic and measures all the way from the Clients to the agent to ensure that systems are built to specification and continue to operate as designed when placed under peak time.
Omni channel Routing
Routing and interaction management that empowers agents and clients to positively and productively interact with customers in digital and voice channels.
Monitor and Report
BitVoice AR-IVR monitors entire IVR environment. Team alerts, performance and analytical reports will be generated and shared automatically.
AI Call Driven
Unique solutions
You can add custom audio messages by uploading your own recordings or by using our Text-to-Speech converter.