October 10, 2022
What is After call work(ACW) ACW is the time that a call center agent spends on tasks that are not directly related to the customer interaction. […]
October 10, 2022
What is Average Call Abandonment Rate? Before we dive into how to lower call center abandonment rates, let’s first understand what they are and why they […]
October 8, 2022
How call centers help business to grow If you are a business owner, you know that customer service is essential to the success of your business. […]
October 22, 2020
Grandstream GXV3370 IP Video Phone The Grandstream GXV3370 IP Video Phone is a powerful desktop video phone for enterprise users. It features a 7” touch screen, […]
October 21, 2020
Grandstream GXV3380 IP Video Phone The Grandstream GXV3380 is a powerful, high-end video phone for Android. It combines a 16-line IP video phone with a multi-platform […]
October 21, 2020
Grandstream GAC2500 Audio Conferencing IP phone The Grandstream GAC2500 is the ideal conference room solution as it delivers superb audio quality to all participants throughout conference […]
October 21, 2020
Grandstream GXP2200 EXT Expansion Module The Grandstream GXP2200EXT is an expansion module with benefits such as a 128×384 graphic LCD, 20 quick-dial/BLF keys with dual colour LED, 2 […]