call center software India
December 11, 2022
A call center agent is a person who works in a call center, which is a specialized service center that handles a large volume of incoming and outgoing phone calls. Call center agents are typically responsible for answering calls from customers, providing information, solving problems, and handling a wide range of inquiries and issues.
December 11, 2022
An inbound call center is a type of call center that handles incoming calls from customers. Inbound call centers are often used by businesses to provide customer service, technical support, and sales support.