contact center software

December 11, 2022
Inbound Call Center

What is an Inbound callcenter

An inbound call center is a type of call center that handles incoming calls from customers. Inbound call centers are often used by businesses to provide customer service, technical support, and sales support.
December 11, 2022

What is SIP – Session Initiation Protocol

What is Session Initiation Protocol (SIP) SIP, which stands for Session Initiation Protocol, is a signaling protocol that is used to initiate, maintain, modify and terminate […]