SLA - BitVoice

January 20, 2023

Published by Anil Mathew on January 20, 2023

what is a call center service level of 80/20

What is a call center service level of 80/20 Call centers are an essential part of many businesses, as they provide a direct line of communication […]

December 31, 2022

Published by Nithin Krishna on December 31, 2022

Wallboard Importance in Bitvoice Call Center

Wallboard have a major role in every call centers. The top management can easily find the current status of the call center with all statistics. We […]

August 30, 2020

Published by Anil Mathew on August 30, 2020

Call Center Service Level (SLA) With BV Contact Center

What is Center Service Level (SLA) Call center service level is a promise of maintaining a certain standard of service to call centers clients and customers, […]